Shipping policy

At Zarawy Gifts, we are committed to providing fast and reliable shipping for all our customers across Australia. Please read the following information regarding our shipping process, options, and policies.

Order Processing

  • All orders are processed within 1-3 business days, excluding weekends and public holidays.
  • If there are any delays in processing your order, we will notify you via email or phone.

Domestic Shipping (Australia-Wide)

  • For All Orders: Please allow 4-7 business days for shipping within Australia.
  • For Custom Orders: Please allow 3-5 weeks for shipping within Australia.

All orders qualify for free shipping, with no minimum purchase required.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can track your package using this number on our carrier's website.

Shipping Delays

While we aim to meet our delivery estimates, please be aware that unforeseen circumstances, such as weather conditions or carrier delays, may occasionally affect shipping times. We appreciate your understanding and will keep you informed of any updates.

Missing or Lost Packages

If your package has not arrived within the estimated delivery timeframe, please contact us at [Insert Email] or [Insert Phone Number]. We will work with the carrier to resolve any issues and ensure your order is delivered.

Incorrect Address

Please ensure that the shipping address provided is accurate. If the address is incomplete or incorrect, it may result in delays or the package being returned to us. Additional shipping fees may apply for reshipping.

Contact Us

If you have any questions regarding your shipment or need further assistance, please contact us at: